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Section Head-HR Shared Services

To oversee, manage, and lead the day-to-day operations of the HR Shared Services team; to provide support to employees, department managers, business heads/directors, and stakeholders across HR Functions, including but not limited to employee inquiries, HR data management, attendance and leave management, payroll processing, benefits and staff accommodation administration, and HR systems maintenance; to ensure delivery of a progressive, efficient, and consistent employee experience within all aspects of HR operations, and to ensure that all services delivered are done so in accordance with agreed policies and procedures.

Key Responsibilities

Leadership and Team Management:

  • Lead, coach, and develop the HRSS team to ensure high performance and continuous improvement.
  • Set clear objectives, provide regular feedback, and conduct performance evaluations.
  • Provide team training on new or changed processes and protocols, ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development.
  • Foster a collaborative and inclusive team culture that promotes accountability, innovation, and employee engagement.
  • Create a ‘one team’ ethos to ensure the effective delivery of Employee Lifecycle interventions, develop the team’s work plan, ensure the coordination and allocation of work, and ensure continuous improvement activities to agreed plans.

Leadership and Team Management:

  • Lead, coach, and develop the HRSS team to ensure high performance and continuous improvement.
  • Set clear objectives, provide regular feedback, and conduct performance evaluations.
  • Provide team training on new or changed processes and protocols, ensure the team is regularly refreshed and updated, and take ownership of their continuous professional development.
  • Foster a collaborative and inclusive team culture that promotes accountability, innovation, and employee engagement.
  • Create a ‘one team’ ethos to ensure the effective delivery of Employee Lifecycle interventions, develop the team’s work plan, ensure the coordination and allocation of work, and ensure continuous improvement activities to agreed plans.

Experience‎

10 years of experience in HR with minimum of five (5) years of experience in HR Shared Services, HR Operations, or related roles.

Education and Professional Qualifications ‎

  • Bachelor’s Degree or higher in Human Resources, Business Administration, or related field.
  • HR certification (e.g., PHRI, SPHRI, SHRM-CP, SHRM-SCP, CIPD, etc.,) is a must.

What They Offer‎

  • Skills: Multitasking, Problem-solving, Time Management, Negotiation, Reporting, Analytical Thinking, Conflict Resolution, Change Management, People Management, Budgeting, and Organization Skills.
  • Behavioral Competencies: Business Acumen, Customer Focus, Innovations and Change, Analysis and Decision-Making, Teamwork and Leadership, Drive for Results, Integrity and Commitment, Communicating and Influencing, Equality, diversity, and respect.
  • Language(s): Arabic and English.
  • Computer: Excellent Command of using MS Office Applications/Tools and ERP System (Microsoft Dynamics 365).
  • Knowledge: Strong knowledge of HR processes, policies, and best practices, with a focus on service delivery and customer satisfaction.
  • Other: Proven track record of driving process improvements, managing change, and delivering results in a fast-paced, dynamic environment. Experience in managing HRIS platforms and proficiency in HR analytics and reporting.

Education‎

Bachelor’s Degree or higher in Human Resources, Business Administration, or related field.

If you are interested, please apply using the following link.

Join us at

NEXSOLVE

Explore the various career opportunities available at NEXSOLVE by browsing our comprehensive Position Descriptions.

Our company was established in 2018 with the goal of Revolutionizing HR Consultancy for Sustainable Growth. We have a team of dedicated professionals who are committed to delivering high-quality products and exceptional customer service.

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© Copywrite 2024 NEXSOLVE, All Rights Reserved. 

Our company was established in 2018 with the goal of Revolutionizing HR Consultancy for Sustainable Growth. We have a team of dedicated professionals who are committed to delivering high-quality products and exceptional customer service.

Address

© Copywrite 2024 NEXSOLVE, All Rights Reserved.